Contact Us
We're Here to Help Your Adventure Stay on Track.
Whether you’re curious about the insulation of our Arctic Series flasks, need a hand with your Dark Room tent setup, or simply want to know exactly where your order is, the Wildvex team is ready to assist.
We don't believe in long wait times. Our goal is to get back to every single message within 24 hours (Monday through Friday).
GET IN TOUCH
You can reach us directly through any of the channels below. We prefer email for the most effective resolution of any order-related issues.
- Store Name: Wildvex
- Support Email: info@wildvex.com (Best for order tracking and technical help)
- Phone Number: +1 (970) 404-0874
- Physical Business Address: 40 Dewey St Apt 1, West York, PA 17404, United States
WHEN WE'RE CLOCKING IN
Our support team is available during the following hours to ensure you’re never left stranded:
- Monday - Saturday: 8:00 AM - 5:00 PM (EST)
- Sunday: Closed (We’re probably out on the trails!)
QUICK SOLUTIONS
Before you send an email, you might save some time by checking our dedicated guides:
- Shipping Questions? Get the full breakdown on delivery times and rates in our Shipping Policy.
- Need a Return? Check our Return & Refund Policy for a step-by-step guide on how to send gear back.